Communication Solutions - Genting Highland Resort Kuala Lumpur, Malaysia


Genting Highland Resort Kuala Lumpur, Malaysia - Website

Located northeast of Kuala Lumpur and 1,800 m above sea level, the Genting Highlands Resort encompasses extensive leisure facilities such as a casino, an amusement park, a golf course and the largest hotel in the world.

The hotel at a glance

  • World's largest hotel complex with 6,300 rooms

  • 11,000 hectare resort operates the only casino in Malaysia and is one of the most popular vacation spots in the country

  • The complex includes: Several hotels, casino, apartment houses, pleasure park, golf range and numerous leisure facilities

  • Complex incorporates 10,000 rooms with 16,000 terminals

The solution

  • Hicom 350 H and 3 Hicom 330 H communication platforms, networked via optic fiber cable

  • Integration into a corporate data network

  • 200 mobile DECT-terminals

  • 500 IP-compatible Optiset

  • Order value EUR 1.6 million 

Customer benefits

  • Future-proof and upgradable solution, e.g. planned call center with 100 agents

  • DECT: Employees and hotel technicians can be reached at all times

  • Open interfaces

  • System integration