Because the value of your hotel business is directly proportional to guest satistfaction and loyalty, we deliver solutions that contribute to a consistently high customer experience, at every point of your guests‘ stay.
Guest satisfaction is largely based on how well expectations are met. From a seamless check-in process to having the required in.room facilities, you need technologies that support your workflow, enable your staff to work more efficiently and provide the right environment for your guests.
As a firm believer in innovative power, we are convinced that technology in the hospitality environment should be felt and not seen; it should enhance but not replace the human touch. Guests should feel comfortable, safe and “at home” at all times. They should be fully satisfied with the services they receive and feel enticed to come back.
More than ever, it has become a major challenge for operators in the hospitality industry to maintain a profitable, sustainable business in the face of increasing market consolidation, decreasing brand loyalty, scarcity of environmental resources and heightened security.
At Siemens, we look at your hotel as a whole, planning, designing, implementing and servicing integrated solutions that address the critical areas in your facilities and operations that will determine your ability to deliver a first-class service.
Discover how our Hospitality Solutions can help maintain customer loyalty, reduce energy costs, provide comprehensive security and achieve maximum profitability.
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The Excelsior hotel on Hong Kong Island
Mazagan Resort, Morocco
Splendid Conference & Spa Resort
Hospitality solutions from one partner
Service in the right light
Your expert partner
ITB Berlin - 7-11th March 2012