Siemens Industry Online Support

With the Industry Online Support App you have access to more than 300,000 documents about all the Siemens Industry products - any time and anywhere, whether you have problems during the implementation of a project, need help for troubleshooting, want to expand your system or plan a new plant.

You have access to: FAQs, downloads of the latest firmware or software version, manuals, certificates, characteristics, application examples and tools, product notes (e.g. announcement of new products), successors in case of product discontinuation.

The main functions at a glance

  • Scanning product codes/EAN codes with a direct display of all the technical information about this product, including graphic data (CAx data).

  • Sending product information or entries per e-mail in order to process the information directly at the workstation.

  • Sending inquiries to the technical Support (Support Requests). with a photo function for transmitting detailed information.

  • Offline cache function of all the favorites in mySupport. These entries are also available without network reception.

  • Transferring PDF documents into a library (e.g. iBooks etc.).

  • The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English.

  • Works with Windows Phone 8.



  • media title1
  • media title2
  • media title3
  • media title4
  • media title5
  • media title6
  • media title7
  • media title8
  • media title9
  • media title10
  • media title11
  • media title12
  • media title13
  • media title14
  • media title15
  • media title16
  • media title17