In order to optimize the life time of the installed communication solutions and to reduce / avoid down times, Siemens offers a complete range of maintenance services consisting of:
Repair and Replacement
Preventive MaintenanceThe idea is to execute a regular check of network elements and perform various routine maintenance works, depending on manufacturer’s recommendations and customer’s requirements.
On Site Maintenance will produce a regular report of activities with further instructions.
Our Service includes:
Network equipment maintenance on site
Preventive / corrective maintenance based on SLA
Replacement of malfunctioning network elements with spare parts
Extended WarrantySiemens offers a prolonged warranty compared to the normal Siemens standard.
Extension of Hardware and Software warranty
Delivery conditions according to SLA
Repair and Replacement This service covers the repair of a defective module within a defined turnaround time of Siemens and 3rd party Telecommunication partner products
Reliable and cost-effective repair and return service
Fixed service fee based on the installed network elements
Repaired modules are upgraded, if relevant, to the latest release
BenefitsThe Siemens maintenance services extend the life cycle of customer’s investments and reduce / avoid network downtimes. The customer is able to plan his staff resources efficiently and avoids a large spare part stock.
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