Flexible remote diagnostics and remote maintenance minimize downtimes

With Teleservice, plants can be diagnosed and maintained via remote access from anywhere in the world. This makes a significant contribution to reducing service calls on location – by up to 60%. The associated travel and personnel costs are hereby avoided.

Remote diagnostics and remote maintenance over the Internet enable fast and reliable access to remote machines and plants at any time. High bandwidths permit large data volumes to be transferred – also over secure connections. Siemens offers a complete range of products for teleservice applications – also with security functionality.

SIMATIC TeleService

SIMATIC Teleservice

Remote maintenance via analog modem, Internet or mobile network: SIMATIC TeleService allows you to design the maintenance of SIMATIC automation systems more efficiently.

SIMATIC Remote Service

SIMATIC Remote Service

Innovative IT solution: SIMATIC Remote Service is the optimal and system-specific support solution for the SIMATIC automation system.

SIMATIC IPC Remote Manager

SIMATIC IPC Remote Manager

With the SIMATIC IPC Remote Manager software package, you can easily and efficiently perform remote service of SIMATIC IPCs.

Remote Networks

Teleservice Remote Networks

From dedicated line or mobile communication to Internet – we offer components for many different types of remote communication via remote networks.