Increased staff productivity

Whether you run a small guesthouse, an upscale international hotel chain or anything in between, a reliable, resilient communication infrastructure is a must. Hotels of every shape and size rightly expect high-quality, value-for-money systems that improve productivity and never let them down.

There are six main areas in which we provide solutions for your organization, all of which integrate seamlessly into your current IT environment.

Unified Communications

Unify everything from voice to video conferencing in a single solution that helps to accelerate processes and increase efficiency. Presence lets you find out your team's availability instantly, from a single screen – regardless of their location, enhancing collaboration. Our open solutions integrate communications seamlessly into key applications like Microsoft Outlook and IBM Lotus.

Customer Interaction

Keep the competitive edge with your customers through tailored CRM solutions designed to increase first contact resolution. An open and software-based approach means agents can be quickly deployed anywhere in the world - reducing service costs and increasing satisfaction.

IT Telephony

We enable you to deploy advanced communications like a software application – from a data center anywhere. This means anyone can have any service, wherever they are. Our solutions enable you to overlay services on your existing environment, as you need them and integrate them into the applications your teams use every day, simple and cost-effective.

Mobility

Be out and about as you need - but constantly contactable. Just one device and mailbox keeps you in touch - increasing customer responsiveness. Dramatically reduce mobile costs by routing through the corporate network whenever employees are on campus. Enable your employees to work flexibly and wirelessly – at conferences, temporary offices and home.

Communications Security

Security solutions enable your teams and partners to exchange ideas, communicate and collaborate without worrying about leaked information. Service management: Our services allow you to reduce operating costs, manage change and drive efficiency. Only paying per month for the users you need, flexes to meet your business requirements. In addition, we have services to help you manage the transition to unified communications – enabling deep integration of these solutions into your environment – maximizing adoption and return on investment.