Basic services

What you can expect from us


Field Service

As company active around the world, Siemens Machine Tool Systems also has a global service team to provide fast and competent service, repair inspection and maintenance around the globe in more than 60 regions.


Technical Support (Hotline)

Worldwide in more than 25 regions, our competent hotline experts answer all questions relating to SINUMERIK – and naturally in the local time zone and in the local language!


Spareparts and Repair

A closely meshed, flexible and responsive spare parts and repair service network around the globe in more than 70 regions ensures that replacement parts are quickly available at reasonable prices.